1. What materials are your toys made from?
All our toys are made from safe, non-toxic, and child-friendly materials.

2. Are your toys safe for all ages?
Yes. Each toy is age-graded, and safety standards are followed for every age group.

3. How do I know which toy is right for my child’s age?
Each product page includes an age recommendation.

4. Are your toys tested for safety?
Absolutely. All products meet international and local safety standards.

5. Do you offer gift-wrapping?
Yes, gift-wrapping is available at checkout with a beautiful message.

6. Can I return or exchange a toy?
Yes. Please see our Returns & Exchanges policy for details.

7. How long does shipping take?
Orders are usually delivered within 2–4 business days.

8. Do you ship internationally?
Currently, we ship within our local region.

9. Can I track my order?
Yes, tracking details are emailed once your order is shipped.

10. Are batteries included in battery-operated toys?
Some toys include batteries; others may require separate purchase (noted on product page).

11. What if my toy arrives damaged?
Contact our customer service within 24 hours for a replacement or refund.